Overview
This report was created because AI in life underwriting requires input from across the life insurance ecosystem. The SOA brought together a panel of perspectives from underwriting, brokerage and intermediary distribution, data and technology, and reinsurance. The future of AI-enabled life underwriting will depend on whether the industry can combine automation with judgment, speed with explainability, innovation with governance, and efficiency with trust.
Acknowledgements
Whitney Barnes
John Konczyk
Adnan Raja
Dave Rengachary, MD, DBIM, FALU, FLMI
Ronald Poon-Affat (Moderator), FSA, FIA C.Act, MAAA, CFA, HIBA
At the Society of Actuaries Research Institute:
Korrel Crawford, Senior Research Administrator
Dale Hall, FSA, MAAA, CFA, Managing Director of Research
FAQs
AI is already producing value, but that value is uneven, case-specific, and heavily influenced by carrier maturity, data readiness, workflow design, and the ability of underwriting teams to use the tools effectively.
The report provides practical advice: start with the underwriting problem (and workflow itself), not the technology.